Once we receive your return, it will take 3-5 business days for us to process your return. You will a gift card in your email with the amount of your return...

Every time the "submit order" button is clicked, an authorization is attempted on your card. This will generally show under the "pending"...

All orders with Northwest Bicycle are charged at the time you submit your order. Our payment system analyzes every payment for potential fraud and will noti...

New for 2021, we do accept payment in Crypto via Coinbase. This option will be available at checkout. Due to the nature of Crypto, any and all returns, refu...

Complete Bikes are often our largest orders and also carry the most amount of risk. It is quite common that we see orders placed with stolen credit cards an...

At this time, we do not offer price matching on our items. While we appreciate your support, our Dirt Perks Membership is the best pricing offer we currentl...