We offer Express Shipping and Guaranteed Delivery options on many items in our catalog. If this option is available to your address, it will offer this at checkout.
Each express option will show the cutoff time at checkout. For example, if the option states "2 Day Express Shipping - Last Call 11AM PST", your order must be placed before 11AM to be guaranteed to ship that day. If the order is received after the order cutoff, the shipping time starts the following business day.
All delivery estimates are in business days. This means if you select 3 day delivery on Thursday, the item will arrive Tuesday. Business day is defined as Monday - Friday, excluding holidays.
Shipping Method: The shipping method used on Express Shipping and Guaranteed Delivery is decided by Northwest Bicycle at the time of fulfillment. Please note carriers can include USPS, UPS, Fedex, and Ontrac.
Note: Please do not purchase these options with the assumption that is uses a certain carrier. We also offer carrier specific options at checkout if you want to designate the carrier you want (i.e. UPS, USPS).
Guaranteed Delivery Service Commitment: If you purchase our Guaranteed Delivery option and your item does not arrive on time*, we will refund 100% of your shipping cost at your request. Please contact customer service if you feel this is the case.
*Excludes weather related delays outside of the carriers control.